Sway Support
How to reach Sway support, report a problem, and request safety or account help.
Sway support is for safety issues, payment issues, performer account problems, and live-room failures.
Use Sway support for
- reporting harassment, unsafe behavior, or abusive requests
- requesting help with a performer account or live room
- questioning a payment, refund, or missing request status
- starting a data deletion request
Current contact path
Use the in-app safety controls first when they are available. If you cannot access the app, use the published support route from this page and the data deletion route below.
Support and review teams should verify the linked policies and live backend status before launch claims are made.