Sway Payment And Refund Terms
How request, tip, boost, capture, void, and refund outcomes are represented in Sway.
Sway must only describe payment behavior that is actually implemented by the backend and processor configuration.
- request, tip, and boost submissions create payment-related records tied to the live room and request lifecycle
- a denied or unresolved request may be voided or refunded according to the implemented lifecycle
- payment success is not final until backend confirmation is recorded
- processor timelines, disputes, and refunds may affect final settlement timing
If a patron needs help with a charge or refund outcome, use Sway support.